Contact information

Whitehouse Lighting And Electrical – Contact Information

Last updated: 16 August 2026

Welcome to Whitehouse Lighting And Electrical.

Established in 2019, we supply lighting, electrical, solar and backup-power products to homeowners, businesses, contractors and trade customers across South Africa.

Whether you need assistance with an order, a product enquiry, quotation, account matter or supplier opportunity, please contact the appropriate team below.

1. Customer Support, Orders & Quotations

For:

  • product enquiries;

  • order assistance;

  • quotations;

  • stock enquiries;

  • delivery and tracking assistance;

  • returns and exchanges;

  • warranty enquiries; or

  • general customer support,

please contact:

Email: orders@whitehouselightingandelectrical.co.za

Phone / WhatsApp: +27 83 605 9130

Our team can assist with product information and product selection. Technical electrical work, system design and installation should be undertaken by appropriately qualified professionals where required.

2. General, Administrative & Billing Enquiries

For:

  • accounts;

  • invoices;

  • billing matters;

  • administrative enquiries;

  • business correspondence; or

  • other company-related matters,

please contact:

Email: admin@whitehouselightingandelectrical.co.za

3. Suppliers, Brands & Business Partnerships

We welcome enquiries from manufacturers, distributors, suppliers and potential business partners.

For:

  • supplier enquiries;

  • new product proposals;

  • wholesale or distribution opportunities;

  • brand partnerships;

  • commercial collaborations; or

  • other sales-related business opportunities,

please contact:

Email: sales@whitehouselightingandelectrical.co.za

4. Phone & WhatsApp

For quick assistance, you can contact us by telephone or WhatsApp:

Phone / WhatsApp: +27 83 605 9130

For enquiries relating to an existing order, please have your order number available so that we can assist you efficiently.

5. Visit Our Store

Customers are welcome to visit our physical store in Trichardt, Mpumalanga.

Whitehouse Lighting And Electrical
Cnr Paul Kruger Street & Ebrahim Daya Street
Trichardt, Secunda
Mpumalanga, 2302
South Africa

Trading Hours

Monday – Thursday: 08:30 – 17:00
Friday: 08:30 – 17:00
Friday closure: 12:00 – 14:00
Saturday: 08:30 – 13:00
Sunday & Public Holidays: Closed

Trading hours may occasionally change on public holidays or due to exceptional circumstances.

6. Registered Business Information

Registered Name: Whitehouse Lighting And Electrical (Pty) Ltd
Trading Name: Whitehouse Lighting And Electrical
Company Registration Number: 2019/036014/07
VAT Number: 4120309424
Country of Registration: South Africa

7. Physical & Legal Address

Our principal business premises and address for general legal correspondence are:

Whitehouse Lighting And Electrical (Pty) Ltd
Cnr Paul Kruger Street & Ebrahim Daya Street
Trichardt, Secunda
Mpumalanga, 2302
South Africa

Formal legal documents must still be served in accordance with any method of service prescribed by applicable South African law.

8. Online Store

Website: whitehouselightingandelectrical.co.za

Our online store is available for customers to browse and order lighting, electrical, solar and related products.

Delivery is available throughout South Africa subject to our applicable shipping terms, product availability and serviceability.

9. Contact Form

You may also send us an enquiry through the Contact Us form available on our website.

When submitting an enquiry, please include enough information for us to assist you efficiently.

For existing orders, we recommend including:

  • your full name;

  • order number;

  • telephone number; and

  • a short description of your enquiry.

Please do not submit passwords, PINs, complete bank-card details or other sensitive banking credentials through our contact form, email or WhatsApp.

10. Returns, Deliveries & Privacy Enquiries

For matters relating to:

  • returns and refunds;

  • defective products;

  • shipping and deliveries;

  • warranty enquiries; or

  • privacy and personal-information requests,

please contact:

orders@whitehouselightingandelectrical.co.za

Relevant transactions are also governed by our applicable:

  • Terms of Service;

  • Return & Refund Policy;

  • Shipping Policy; and

  • Privacy Policy.

These policies are available through the Company Information section of our website.

11. Response to Enquiries

We aim to respond to customer enquiries as efficiently as possible during normal business hours.

Response times may vary depending on:

  • the nature of the enquiry;

  • information required from suppliers or manufacturers;

  • courier investigations;

  • warranty assessments; or

  • periods of unusually high enquiry volumes.

Urgent order-related enquiries should include the relevant order number wherever possible.

12. Contact Summary

Customer Support, Orders & Quotes
orders@whitehouselightingandelectrical.co.za

Administration & Billing
admin@whitehouselightingandelectrical.co.za

Suppliers & Partnerships
sales@whitehouselightingandelectrical.co.za

Phone / WhatsApp
+27 83 605 9130

Physical Address
Cnr Paul Kruger Street & Ebrahim Daya Street
Trichardt, Secunda
Mpumalanga, 2302
South Africa

Website
whitehouselightingandelectrical.co.za

Whitehouse Lighting And Electrical
Powering your world, lighting your way.